Privacy Policy
Last updated: 2025-03-06
1. Introduction
gradedrive ("we", "our", or "us") operates the gradedrive exam marking service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read it carefully.
2. Information we collect
We collect information that you provide directly and information that is generated when you use our service:
- Account information: Name, email address, and password when you register; profile preferences (e.g. language, theme) that you set.
- Assessment and submission data: Mark schemes, exam papers, and student submissions you upload; results, scores, and feedback produced by our marking service.
- Usage and technical data: How you use the service (e.g. pages visited, actions taken), usage limits and quotas, and standard log data (IP address, browser type, timestamps).
3. How we use your information
We use the information we collect to:
- Provide, operate, and improve the exam marking service
- Process mark schemes and submissions to generate marks and feedback
- Manage your account and enforce our terms
- Send you service-related communications (e.g. security or policy updates)
- Comply with legal obligations and protect our rights
- Analyse usage in an aggregated, non-personal way to improve the product
Assessment and submission content is processed using AI and related systems to deliver marking results. We do not use your content to train general-purpose AI models for purposes unrelated to providing the service to you.
4. Data retention
We retain your account and assessment data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data; we will delete or anonymise it in line with our data retention procedures and legal obligations.
5. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Data in transit is encrypted (e.g. TLS); data at rest is stored in secure, access-controlled environments.
6. Sharing and third parties
We may share data with service providers that help us operate the platform (e.g. hosting, analytics, AI processing). Such providers are bound by confidentiality and data-processing obligations. We do not sell your personal data. We may disclose information where required by law or to protect our rights, safety, or property.
7. Cookies and similar technologies
We use cookies and similar technologies for essential operation (e.g. authentication and preferences), and optionally for analytics. You can control non-essential cookies via your browser or our cookie preferences where offered.
8. Your rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct or update your data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is consent-based
- Lodge a complaint with a supervisory authority
To exercise these rights or ask questions about our practices, contact us using the details in the Contact section below.
9. International transfers
Your data may be processed in countries outside your residence. Where we transfer data internationally, we ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) are in place as required by applicable law.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy. For material changes, we may provide additional notice (e.g. by email or in-product).
11. Contact
For privacy-related questions or requests, contact us at the address or email provided on our Contact page.